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Coronavirus (COVID-19): Latest Updates

Everything you need to know about current travel restrictions

Information on Travel Restrictions

The below resource provides helpful information regarding restrictions for traveling between countries as well as current rules & regulations by country.

HomeToGo is here to help

Travel restrictions and warnings are subject to change at any time. Please check your official local government's travel guidelines and the latest travel recommendations from the World Health Organization (WHO) at the time of your trip.

HomeToGo is not responsible for the correctness or accuracy of the information on this page, nor for shifting circumstances that may invalidate what you see here.

With new travel restrictions being implemented almost daily, many of our partners have adapted their booking and cancellation policies to allow more flexibility.

Below please find some important information about travel during this period and everything you need to know about modifying your booking or future bookings.

We will continue to update this page and keep you informed. You can also check out our Coronavirus FAQs.

Cancel or modify your booking

We understand that there are many questions right now. Please click the box below for more information on how to modify or cancel your vacation rental booking.

Cancel or modify your booking

If you've already booked a vacation rental...

The partners of HomeToGo vacation rentals are experts and available to answer any questions you may have. You can find your booking partner in your booking confirmation e-mail.


Some of the partners:

Airbnb: Help Center, Telephone: +1-855-424-7262

Booking.com: Help Center, Telephone: +1-888-850-3958

VRBO: Help Center, Telephone: +1-877-202-4291

TripAdvisor: Help Center, Telephone: +1-781-800-5000

VacationRentals.com: Help Center, Telephone: +1-877-202-4291

RedAwning: Help Center, Telephone (text only) +1-510-953-4900


Further questions?

If you have any further questions, our colleagues in customer service are ready to answer them: https://www.home-to-go.ca/faq/#contact-hometogo

Important information before you book

What do I have to consider before my trip?

Please inform yourself about the travel and safety regulations of the destination country before each trip.


General information on the current situation can be found on the website of Health Canada.

Is there anything to consider if I only want to travel in the next few months?

If you want to book: Please inform yourself about the travel and safety regulations of the destination country. The situation can change daily and it is your personal decision whether to travel. If you have questions about a property or would like to book by phone, our customer service team will be happy to help you:

+1 202-729-9850 or [email protected]a


If you have already booked: Please observe how the situation develops and inform yourself about the travel and safety regulations of the destination country. In case of an official travel warning several of our partners have set up special cancellation and change procedures for bookings. Please contact our customer service team if you have any questions:

+1 202-729-9850 or [email protected]

Can I reserve a property and book later?

A property cannot be reserved or put on hold. HomeToGo aggregates offers from partner websites and doesn't rent the properties itself.

Current travel advice

Thinking about travelling in the near or distant future? It’s important to stay up to date with the latest travel information for different destinations. Please find further information about whether it’s safe to travel in the following destinations by clicking the links below. We've included information on domestic travel in Canada as well as the latest from some of the most popular international destinations.

North America

Canada

On March 18, 2020, Canada implements a ban on foreign nationals from all countries, except the United States from entering Canada, Canada-U.S. border closes to all non-essential travel, and redirects international passenger flight arrivals to four airports in Calgary, Vancouver, Toronto and Montreal.

For additional information regarding domestic travel, please refer to the Government of Canada's official updates regarding travel advice.


United States

On March 11, the State Department increased the worldwide travel advisory to Level 3, which means, “The Department of State advises U.S. citizens to reconsider travel abroad due to the global impact of COVID-19.”


For domestic travel, please refer to the latest guidelines provided by your state government and the federal government. As of this writing, the federal government advises against discretionary travel. Here is some more information regarding travel and the coronavirus in the US.


Mexico

Staying optimistic in a pandemic

How can we stay optimistic and take care of ourselves during a pandemic? HomeToGo has researched some of the most interesting ways to find happiness and feel optimistic.

Optimistic news stories

At times like this, it can feel like there is only negative news. However, if you look beneath the surface, many people are using this time to find lightness and humour. We have compiled some of our favourite stories and news articles of people looking on the bright side of life.

"Here's how people are making the best of social distancing"

Buzzfeed

"These are the seven songs competing to be the coronavirus anthem"

Fast Company

"From disco to Batman: the songs spreading awareness about coronavirus"

The Guardian

"My hand-washing song: readers offer lyrics for a 20-second scrub"

NPR

"The best coronavirus memes, jokes and tweets to make you a bit happier right now"

Esquire

Positive news stories for this difficult time

- The Good News Movement

Future travel plans

After spending time in isolation (#SocialDistancing), we know you'll be especially eager to travel once health officials say it's safe to do so. In the meantime, you can dream about your next adventure by browsing through different accommodation options at Home-To-Go.ca. Find something you like? Add it to your Wish List to revisit later.

Stay informed and stay safe!

At HomeToGo, we believe in the importance of following the best advice out there and that the health and safety of loved ones is the most important thing overall.

We will keep this page as updated as possible throughout the coming weeks. Please refer to these trusted resources for expert advice during this time for the most up-to-the-minute information.


Health Canada

Centers for Disease Control and Prevention (CDC)

The World Health Organization (WHO)


We hope that you have the information you need and feel equipped to make the best decisions in the coming months.

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